Friday, March 25, 2011

Cut and paste email templates / A word on Word

The problem with cutting and pasting from Word into the Address Two email editor is that is that there is a lot of formatting overhead that comes with the paste operation.

For example if you have a paragraph in word that looks like:

Some Text In Word

When you cut and paste this into the address two email editor you get:

< Some formatting that does not work well in the editor > Some Text In Word < Some more formatting that does not work well in the editor >

Literally yoiu get:

< p class="MsoNormal" style="margin: 0in 0in 10pt;" > < span style="font-size: 12pt;" > < span style="font-family: Calibri;" >Some Text In < strong style="mso-bidi-font-weight: normal;" > Word < /strong > < /span > < /span > < /p >

This is a huge increase in the html code, and most of this code is targeting word or a web page and will not work in your html email. It may make your email appear blank.

To get around this, it’s best to cut out the text you want from word and paste the text into notepad or some other simple text editor. Then cut the text in the notepad and paste the text into the Address Two email editor.This removes the formatting and makes the text easier to work with.

Happy Pasting!

Tuesday, March 15, 2011

How do I Remove or Delete a Contact?

Deleting contacts is not available at the click of a button. Guess what: that's by design. It's far easier to accidentally delete someone than it is to put them back after it has happened, so we have made the deletion process such that you cannot do it by accident.

To delete a contact, view that contact in the Account View screen. Click the "edit" icon (the pencil) next to that contact. This opens the edit dialogue for the contact. Among the options to the right, you will see a delete icon. That will delete the contact permanently.

Deleting an Account is actually done by deleting the last remaining contact under that account. If an Account has only one Contact, then by deleting the contact, the Account will disappear entirely.

We have entertained requests on various occasions to create a streamlined, check-box delete system.  Just view a list of all contacts, check a box, and click delete.  However, in every case we have uncovered that this request meets a temporary need -- one that is only valuable for the short duration after an initial upload and before a new user begins using the software daily.  When we take a longer-view perspective on using the software, it's clear that this ability to delete in mass facing sales staff every day as they work, call, log appointments, and update the data would not only be problematic, it could be disastrous.

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Note: For administrators in the system, a query or list can be deleted in bulk using the "Global Update" option from the "Use This List" drop-down. However, for all the reasons noted above, please do use caution.

Tuesday, March 1, 2011

AddressTwo Sends Postcards & SMS Marketing

It is with great excitement that I am announcing the release of two Brand New Features in AddressTwo.  When you log in today, you will have the ability to send postcards to your contacts -- even as few as 1 at a time -- and SMS/text broadcasts to mobile numbers.
Send Postcards
Need to send a thank-you card, a quick follow-up, or a small direct mail drop to a list of contacts?  Just type your message and click send.  We'll do the rest, including print and stamp your card.  No minimums.  No hassle.
SMS Broadcast (Text Messages)Looking for a new way to get your message in front of your prospects?  SMS marketing is fast becoming the method of choice for communicating with your database.
Where do I find these new options?
From the "Use This List" drop down on any query or list, select "Send a Postcard" or "Send a Text Message" to send a message to all recipients.  Additionally, one-to-one postcards can be sent to a single contact using the "Postcard" icon found near the "Record History" and other action icons on the Account View.
Get sending today!  Try sending your next follow-up message using an AddressTwo postcard.  It's easy, and best of all, it's affordable.  Postcards are as low as $1.00 each (including first class postage) when you pre-pay for qualifying quantities.  Click Here for a detailed price break-down.  Purchase on-demand when you're ready to send your first message.
As always, please let us know if you have any questions or any problems getting started with these powerful new features.